Does this eSIM work in Belgrade's Savamala nightlife district?
Yes. Savamala, Stari Grad, and the Kalemegdan Fortress riverfront all have solid 4G. Belgrade's club barges (splavovi) on the Sava and Danube also have 4G.
Is there coverage at the EXIT festival in Novi Sad?
Yes. The Petrovaradin Fortress — home to the EXIT music festival — has 4G throughout. Expect congestion on festival nights when tens of thousands of attendees are simultaneously streaming.
Does the eSIM work at Kopaonik ski resort?
Yes. Kopaonik has 4G in the resort centre and at main lift stations. High-altitude off-piste areas thin to 3G.
Can I use this eSIM in the Đerdap Gorge (Iron Gates)?
Yes. The main road through the Đerdap Gorge has 4G. Lepenski Vir archaeological site has 4G.
What currency does Serbia use?
Serbian dinar (RSD). Serbia is not in the EU and does not use the Euro. Euros are sometimes accepted in tourist areas but dinar is preferred. ATMs are widely available.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of a physical card, you scan a QR code and your plan installs instantly — no SIM tray needed.
Is my phone eSIM-compatible?
iPhone XS (2018) and newer, most Android flagships from 2020+, and all Samsung Galaxy S21+ devices support eSIM. Check our compatibility page for the full device list.
How do I install the eSIM?
After purchase, we email a QR code. On iPhone: Settings → Cellular → Add eSIM → Scan QR Code. On Android: Settings → Network & Internet → SIMs → Add eSIM. The whole process takes under 60 seconds.
Can I keep my regular SIM while using this eSIM?
Yes. Most phones support dual SIM (physical + eSIM). Keep your home number for calls and SMS — use Flysimio for data abroad. You control which SIM handles what in your phone Settings.
Does the eSIM include a hotspot (tethering)?
Yes, all Flysimio plans include mobile hotspot at no extra charge. Share your data connection with laptops, tablets, or other devices freely.
What happens when my data runs out?
You can top up data from your account dashboard at any time. Top-ups are applied instantly — no need to buy a new eSIM or wait.
Can I get a refund?
Yes. We offer a full refund within 7 days of purchase. Contact contact@flysimio.com with your order number.
How long is the eSIM valid for?
You have 6 months from your purchase date to activate the eSIM. Once activated, the plan validity period (e.g., 7 days, 30 days) begins counting down.
Will the eSIM work at the airport when I land?
Yes — as long as you installed the eSIM before your flight, it activates automatically when your phone connects to a local network on landing. No Wi-Fi required for activation.
What if the QR code doesn't scan?
If the QR code won't scan, you can enter the activation code manually — we include both in the email. You can also contact our 24/7 support team and we'll resend or manually provision your eSIM.