Is New York City fully covered?
Yes. 4G/LTE and 5G coverage throughout Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. NYC subway stations have growing 4G coverage — above-ground and most stations are connected.
Does this work on cross-country road trips?
Yes. Nationwide roaming with no extra charges. Interstate highways I-10, I-80, and I-90 have solid 4G. Remote stretches through Nevada and Wyoming may briefly drop to 3G.
Can I stream video and use navigation?
Yes. Navigation is very light — Google Maps or Waze uses roughly 20 MB per 30 minutes — and streaming works fine on 4G/5G. On a fixed plan you are limited only by the total data you bought. On a daily plan you get a full-speed allowance each day (0.5 GB, 1 GB or 2 GB depending on the plan) that resets every 24 hours, and speeds drop for the remainder of the day once you pass it, so pick the 2 GB/day option if you intend to stream every evening.
Does this work in Hawaii and Alaska?
Yes, both are included. Hawaii has excellent coverage across all major islands. Alaska has 4G in Anchorage, Fairbanks, and major towns; remote areas may be off-grid.
What's the best plan for a 2-week US trip?
Our 10 GB / 30-day plan suits most travellers — that is about 700 MB a day, enough for maps, messaging, social media and some streaming. If you expect to tether a laptop or stream daily, either step up to 15–20 GB or choose a daily plan with a 2 GB full-speed allowance.
Is the US eSIM prepaid?
Yes. You pay once for a set amount of data and a set validity period. There is no contract, no credit check, no deposit and no monthly bill, and nothing renews automatically — when the data or the validity runs out, the plan simply stops. You can top up from your account if you need more mid-trip.
Is there an unlimited data eSIM for the USA?
Not truly unlimited, from us or from anyone else. Our daily plans give a full-speed allowance per day (0.5 GB, 1 GB or 2 GB) that resets every 24 hours and then slows down, and we label them by that allowance rather than calling them unlimited. Most competitors work the same way under an "Unlimited" label — Airalo's US pass is 3 GB per day then throttled to about 1 Mbps, and Nomad's drops to about 512 kbps. Holafly is the exception, with no daily high-speed cap and a fair-use policy instead.
Does the USA eSIM come with a phone number?
No. It is a data-only eSIM, so there is no US number and it cannot receive SMS verification codes or take calls over the mobile network. Mobile hotspot is included at no extra cost, and you can call or message over the data connection with WhatsApp, FaceTime or Messenger while your home number stays reachable on your primary SIM. If you genuinely need a US number, a calling app that rents one or a US carrier prepaid SIM is the right tool, not a travel data eSIM.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of a physical card, you scan a QR code and your plan installs instantly — no SIM tray needed.
Is my phone eSIM-compatible?
iPhone XS (2018) and newer, most Android flagships from 2020+, and all Samsung Galaxy S21+ devices support eSIM. Check our compatibility page for the full device list.
How do I install the eSIM?
After purchase, we email a QR code. On iPhone: Settings → Cellular → Add eSIM → Scan QR Code. On Android: Settings → Network & Internet → SIMs → Add eSIM. The whole process takes under 60 seconds.
Can I keep my regular SIM while using this eSIM?
Yes. Most phones support dual SIM (physical + eSIM). Keep your home number for calls and SMS — use Flysimio for data abroad. You control which SIM handles what in your phone Settings.
Is an eSIM better than a tourist SIM card?
For most trips, yes. A tourist SIM card means finding a shop or airport kiosk on arrival, showing your passport, and swapping out your home SIM. An eSIM is bought online, installed at home before you fly, and connects when you land, while your home SIM stays in the phone. A local SIM can be cheaper per GB for long stays of a month or more, and it is the option to choose if you need a local phone number.
How fast is the eSIM?
You connect to the same local 4G/LTE and 5G networks listed on this page, at the speeds those networks give local customers where you are. 5G works where the network and your phone both support it. Daily plans run at full speed up to the daily allowance and are slowed for the rest of that day; fixed-data plans run at full speed until the data is used.
Does the eSIM include a hotspot (tethering)?
Yes, all Flysimio plans include mobile hotspot at no extra charge. Share your data connection with laptops, tablets, or other devices freely.
What happens when my data runs out?
You can top up data from your account dashboard at any time. Top-ups are applied instantly — no need to buy a new eSIM or wait.
Can I get a refund?
Yes. Full refund within 7 days of purchase, no questions asked, as long as the eSIM is unused or has used less than 100 MB — that allowance means you can install it and check it connects without losing the guarantee. Past 100 MB we still refund in full for verified faults, such as activation details that never arrived or a technical failure on our side. Contact contact@flysimio.com with your order number.
How long is the eSIM valid for?
You have 6 months from your purchase date to activate the eSIM. Once activated, the plan validity period (e.g., 7 days, 30 days) begins counting down.
Will the eSIM work at the airport when I land?
Yes — as long as you installed the eSIM before your flight, it activates automatically when your phone connects to a local network on landing. No Wi-Fi required for activation.
What if the QR code doesn't scan?
If the QR code won't scan, you can enter the activation code manually — we include both in the email. You can also contact our 24/7 support team and we'll resend or manually provision your eSIM.