Does this eSIM work at Lake Ohrid?
Yes. Ohrid old town, the lake waterfront, and the ancient churches (St. Naum, Sveti Jovan Kaneo) all have solid 4G. The ferry across the lake also has 4G.
Is there coverage in Skopje's Old Bazaar?
Yes. The Skopje Old Bazaar (Stara Čaršija) and the stone bridge across the Vardar River have solid 4G. Macedonia Square also has excellent coverage.
What currency does North Macedonia use?
Macedonian denar (MKD). North Macedonia is not in the EU and does not use the Euro. Card payments are accepted in major hotels and restaurants; smaller venues prefer cash.
Does this eSIM work in Mavrovo National Park?
Yes. Mavrovo village and the ski resort lifts have 4G. High-altitude trails in the Šar Mountains thin to 3G.
Is there a connection between Skopje and Thessaloniki (Greece)?
Yes. The E75 motorway from Skopje to the Greek border at Bogorodica is 4G-covered throughout. Your eSIM works in North Macedonia; you would need a Greece eSIM (already covered) for Thessaloniki.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of a physical card, you scan a QR code and your plan installs instantly — no SIM tray needed.
Is my phone eSIM-compatible?
iPhone XS (2018) and newer, most Android flagships from 2020+, and all Samsung Galaxy S21+ devices support eSIM. Check our compatibility page for the full device list.
How do I install the eSIM?
After purchase, we email a QR code. On iPhone: Settings → Cellular → Add eSIM → Scan QR Code. On Android: Settings → Network & Internet → SIMs → Add eSIM. The whole process takes under 60 seconds.
Can I keep my regular SIM while using this eSIM?
Yes. Most phones support dual SIM (physical + eSIM). Keep your home number for calls and SMS — use Flysimio for data abroad. You control which SIM handles what in your phone Settings.
Does the eSIM include a hotspot (tethering)?
Yes, all Flysimio plans include mobile hotspot at no extra charge. Share your data connection with laptops, tablets, or other devices freely.
What happens when my data runs out?
You can top up data from your account dashboard at any time. Top-ups are applied instantly — no need to buy a new eSIM or wait.
Can I get a refund?
Yes. We offer a full refund within 7 days of purchase. Contact contact@flysimio.com with your order number.
How long is the eSIM valid for?
You have 6 months from your purchase date to activate the eSIM. Once activated, the plan validity period (e.g., 7 days, 30 days) begins counting down.
Will the eSIM work at the airport when I land?
Yes — as long as you installed the eSIM before your flight, it activates automatically when your phone connects to a local network on landing. No Wi-Fi required for activation.
What if the QR code doesn't scan?
If the QR code won't scan, you can enter the activation code manually — we include both in the email. You can also contact our 24/7 support team and we'll resend or manually provision your eSIM.
