Can I visit the Cricova or Mileștii Mici wine caves?
Yes. Both require advance booking for tours. Cricova and Mileștii Mici are 4G-covered at entrance facilities. The underground galleries themselves may have limited signal inside.
Does this eSIM work in Transnistria?
Transnistria operates independently with Russian-backed networks. Coverage from Moldovan carriers (including your eSIM) may not extend there. Crossing into Transnistria also raises entry and exit complications — check your government's advisory.
What currency does Moldova use?
Moldovan leu (MDL). Euros and USD are not widely accepted outside hotels. Use ATMs in Chișinău for local currency. Card payments are becoming more common in the capital.
Is Moldova in the EU?
Moldova is an EU candidate country (candidate status granted June 2022). It is not yet an EU member and does not use the Euro. EU citizens can enter visa-free.
Is there 5G in Chișinău?
Limited 5G is in early rollout in Chișinău from Orange Moldova. Coverage is primarily in the city centre. Full 5G rollout is expected in coming years.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of a physical card, you scan a QR code and your plan installs instantly — no SIM tray needed.
Is my phone eSIM-compatible?
iPhone XS (2018) and newer, most Android flagships from 2020+, and all Samsung Galaxy S21+ devices support eSIM. Check our compatibility page for the full device list.
How do I install the eSIM?
After purchase, we email a QR code. On iPhone: Settings → Cellular → Add eSIM → Scan QR Code. On Android: Settings → Network & Internet → SIMs → Add eSIM. The whole process takes under 60 seconds.
Can I keep my regular SIM while using this eSIM?
Yes. Most phones support dual SIM (physical + eSIM). Keep your home number for calls and SMS — use Flysimio for data abroad. You control which SIM handles what in your phone Settings.
Does the eSIM include a hotspot (tethering)?
Yes, all Flysimio plans include mobile hotspot at no extra charge. Share your data connection with laptops, tablets, or other devices freely.
What happens when my data runs out?
You can top up data from your account dashboard at any time. Top-ups are applied instantly — no need to buy a new eSIM or wait.
Can I get a refund?
Yes. We offer a full refund within 7 days of purchase. Contact contact@flysimio.com with your order number.
How long is the eSIM valid for?
You have 6 months from your purchase date to activate the eSIM. Once activated, the plan validity period (e.g., 7 days, 30 days) begins counting down.
Will the eSIM work at the airport when I land?
Yes — as long as you installed the eSIM before your flight, it activates automatically when your phone connects to a local network on landing. No Wi-Fi required for activation.
What if the QR code doesn't scan?
If the QR code won't scan, you can enter the activation code manually — we include both in the email. You can also contact our 24/7 support team and we'll resend or manually provision your eSIM.