Is there 5G in Bratislava?
Yes. Bratislava has 5G from Orange Slovakia and Slovak Telekom. The old town, Petržalka district, and the airport all have 5G. Košice also has 5G in its city centre.
Does this eSIM work in the High Tatras?
Yes. Štrbské Pleso, Tatranská Lomnica, and Starý Smokovec all have 4G. The Tatranská Magistrála hiking ridge trail has 3G to 4G depending on aspect and altitude.
Is Bratislava covered from Vienna Airport?
Bratislava is only 60 km from Vienna Airport. You can activate your Slovak eSIM before landing in Vienna and it will connect immediately on crossing into Slovakia.
Does the eSIM work in Slovenský Raj (Slovak Paradise)?
Yes. Spišská Nová Ves and park entrance points have 4G. The famous gorge ladderway routes (Suchá Belá, Kyseľ) have 3G or patchy signal inside the gorges.
Can I use this eSIM to visit both Slovakia and Czech Republic?
This eSIM covers Slovakia only. For the Czech Republic you need a separate Flysimio Czech Republic eSIM. Both can run simultaneously on a dual-SIM phone.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of a physical card, you scan a QR code and your plan installs instantly — no SIM tray needed.
Is my phone eSIM-compatible?
iPhone XS (2018) and newer, most Android flagships from 2020+, and all Samsung Galaxy S21+ devices support eSIM. Check our compatibility page for the full device list.
How do I install the eSIM?
After purchase, we email a QR code. On iPhone: Settings → Cellular → Add eSIM → Scan QR Code. On Android: Settings → Network & Internet → SIMs → Add eSIM. The whole process takes under 60 seconds.
Can I keep my regular SIM while using this eSIM?
Yes. Most phones support dual SIM (physical + eSIM). Keep your home number for calls and SMS — use Flysimio for data abroad. You control which SIM handles what in your phone Settings.
Does the eSIM include a hotspot (tethering)?
Yes, all Flysimio plans include mobile hotspot at no extra charge. Share your data connection with laptops, tablets, or other devices freely.
What happens when my data runs out?
You can top up data from your account dashboard at any time. Top-ups are applied instantly — no need to buy a new eSIM or wait.
Can I get a refund?
Yes. We offer a full refund within 7 days of purchase. Contact contact@flysimio.com with your order number.
How long is the eSIM valid for?
You have 6 months from your purchase date to activate the eSIM. Once activated, the plan validity period (e.g., 7 days, 30 days) begins counting down.
Will the eSIM work at the airport when I land?
Yes — as long as you installed the eSIM before your flight, it activates automatically when your phone connects to a local network on landing. No Wi-Fi required for activation.
What if the QR code doesn't scan?
If the QR code won't scan, you can enter the activation code manually — we include both in the email. You can also contact our 24/7 support team and we'll resend or manually provision your eSIM.