Is there coverage on the Uyuni Salt Flat?
Yes near Uyuni town and the first 40 km of the salt flat. The remote centre of the Salar (beyond the island of Incahuasi) is outside coverage. For 3-day Uyuni-to-Atacama tours that cross into Chile and southwest Bolivia's remote lagoons (Laguna Colorada, Laguna Verde), expect to be off-grid for entire days — download offline maps and inform your tour operator of your itinerary.
Does this eSIM work at Lake Titicaca?
Yes. Copacabana town and the ferry to Isla del Sol have 4G. Isla del Sol's north end (Cha'llapampa) has 4G; the south end (Yumani) is 3G. The Bolivian side of the lake is more developed than the Peruvian side — a Bolivia eSIM covers only the Bolivian side, so for both shores use the 20-country South America eSIM, which covers Bolivia and Peru on one plan.
Is La Paz's Mi Teleférico cable car covered?
Yes. La Paz's Mi Teleférico urban cable car — the world's longest urban cable car network at 32 km across 10 lines — has 4G throughout the city including at altitude. The cable car is the practical way to get between La Paz (3,650m) and El Alto (4,150m) and is a tourist experience in itself.
Does this eSIM work on the Death Road (North Yungas Road)?
Yes from La Paz for the first 25 km of asphalt descent from the La Cumbre pass. The lower switchback gravel section into the Yungas valley loses signal in places. Download a GPX track offline before riding the Death Road, even if you're going with a guided cycling tour.
How does altitude affect a Bolivia trip?
La Paz (3,650m), Potosí (4,090m), and Uyuni (3,656m) all sit at extreme altitude. Acute mountain sickness is common in the first 48 hours — drink coca tea, avoid alcohol the first night, and consider arriving via Santa Cruz (414m) or Cochabamba (2,558m) first to acclimatize. Your eSIM works the same at altitude as at sea level — only the human body cares.
What is the best time to visit Bolivia?
May–October is the dry season — best for the Salar de Uyuni (the famous "mirror effect" on the salt flat requires the wet-season water film, which forms January–March, but the dry-season makes the salt crystals visible and access easier). The Bolivian winter (June–August) is cold at night in the highlands but sunny by day.
What currency does Bolivia use?
Boliviano (BOB). USD is not widely accepted outside La Paz and Santa Cruz hotels. ATMs in cities dispense bolivianos. Bring small bills for rural areas — large notes are hard to break. Credit cards work in mid-range hotels and restaurants in the main cities; cash-only elsewhere.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of a physical card, you scan a QR code and your plan installs instantly — no SIM tray needed.
Is my phone eSIM-compatible?
iPhone XS (2018) and newer, most Android flagships from 2020+, and all Samsung Galaxy S21+ devices support eSIM. Check our compatibility page for the full device list.
How do I install the eSIM?
After purchase, we email a QR code. On iPhone: Settings → Cellular → Add eSIM → Scan QR Code. On Android: Settings → Network & Internet → SIMs → Add eSIM. The whole process takes under 60 seconds.
Can I keep my regular SIM while using this eSIM?
Yes. Most phones support dual SIM (physical + eSIM). Keep your home number for calls and SMS — use Flysimio for data abroad. You control which SIM handles what in your phone Settings.
Is an eSIM better than a tourist SIM card?
For most trips, yes. A tourist SIM card means finding a shop or airport kiosk on arrival, showing your passport, and swapping out your home SIM. An eSIM is bought online, installed at home before you fly, and connects when you land, while your home SIM stays in the phone. A local SIM can be cheaper per GB for long stays of a month or more, and it is the option to choose if you need a local phone number.
Does the eSIM come with a local phone number?
No. Flysimio travel eSIMs are data-only, so there is no local phone number for calls or SMS. WhatsApp, iMessage, FaceTime and other calling apps work over the data connection, and your home number stays active on your regular SIM for calls and texts.
How fast is the eSIM?
You connect to the same local 4G/LTE and 5G networks listed on this page, at the speeds those networks give local customers where you are. 5G works where the network and your phone both support it. Daily plans run at full speed up to the daily allowance and are slowed for the rest of that day; fixed-data plans run at full speed until the data is used.
Does the eSIM include a hotspot (tethering)?
Yes, all Flysimio plans include mobile hotspot at no extra charge. Share your data connection with laptops, tablets, or other devices freely.
What happens when my data runs out?
You can top up data from your account dashboard at any time. Top-ups are applied instantly — no need to buy a new eSIM or wait.
Can I get a refund?
Yes. Full refund within 7 days of purchase, no questions asked, as long as the eSIM is unused or has used less than 100 MB — that allowance means you can install it and check it connects without losing the guarantee. Past 100 MB we still refund in full for verified faults, such as activation details that never arrived or a technical failure on our side. Contact contact@flysimio.com with your order number.
How long is the eSIM valid for?
You have 6 months from your purchase date to activate the eSIM. Once activated, the plan validity period (e.g., 7 days, 30 days) begins counting down.
Will the eSIM work at the airport when I land?
Yes — as long as you installed the eSIM before your flight, it activates automatically when your phone connects to a local network on landing. No Wi-Fi required for activation.
What if the QR code doesn't scan?
If the QR code won't scan, you can enter the activation code manually — we include both in the email. You can also contact our 24/7 support team and we'll resend or manually provision your eSIM.
